Free Tax Assistance
Although individuals on our library staff are not trained tax professionals, the library partners with two organizations that use our meeting rooms to offer assistance in preparing tax returns – AARP and the United Way of Stark County Volunteer Income Tax Assistance (VITA) program.
2023 AARP Tax-Aide - Walk-in
AARP Foundation Tax-Aide provides in-person tax assistance to anyone, free of charge, with a focus on taxpayers who are over 50 and have low to moderate income. Tax-Aide volunteers are trained and IRS-certified every year to make sure they know about and understand the latest changes and additions to the tax code.
AARP Tax-Aide is provided on a first come-first served basis. AARP staff will greet individuals at the door at the locations below to distribute waitlist numbers and collect cell phone contact information. These individuals can then remain in their vehicles or use library services until the AARP staff contact them via their cell phone. Once they have been contacted, they can enter the meeting room to meet with their Tax-Aide provider.
Fridays | 9:00am-2:30pm , opens a new window
Main Library | McKinley Room
February 3, 10, 17, 24
March 3, 10, 17, 24, 31
April 7, 14
Lake Community Branch
April 7, 14
Wednesdays | 9:00am-1:00pm
Madge Youtz Branch
February 1, 8, 15, 22
March 1, 8, 15, 22, 29
April 5, 12
VITA - Volunteer Income Tax Assistance from the United Way | Appointment Only
IRS-certified volunteers will prepare and electronically file federal and state tax returns for free for low-to-moderate income individuals and families. If people earn less than $65,000 a year as a single filer or less than $95,000 a year as a joint filer, they may be eligible for VITA services.
VITA services are offered by appointment only and are provided through a drop-off/pick-up process. To schedule a drop-off appointment during the times below, call 330.994.8482, or visit www.uwstark.org. The pick-up date and time will be provided when you drop off your materials but is typically 7-10 days after drop-off, and unless otherwise scheduled, will be at the United Way Office, 401 Market Ave. No. Suite #102.
Main Library | Thursdays
February 23 | 1:00pm-5:00pm
March 2 | 10:00am-2:00pm
March 16 | 10:00am-2:00pm
March 23 | 10:00am-2:00pm
Perry Sippo Branch | Tuesdays
February 28 | 10:00am- 2:00 pm
March 14 | 10:00am- 2:00 pm
Sandy Valley Branch | Tuesdays
March 7 | 10:00 am-2:00 pm
DeHoff Memorial Branch | Saturdays
March 4 | 10:00 am-2:00 pm
April 1 10:00 am-2:00 pm
Lake Community Branch | Fridays
March 24 | 10:00 am-4:00 pm
Federal Income Tax Forms - IRS, opens a new window - Find forms, new tax law changes, get a copy of your return, E-File your taxes, find out about your refund and much more. For questions about federal taxes you can call the Internal Revenue Service at 1.800.829.1040 or contact the local office at 330.588.4417.
IRS Hotlines and Toll-Free Numbers, opens a new window - Wondering where your return is? Need Tax help questions answered? This is the place to go to find out the answers to those questions and more.
(Note: Please scroll to the bottom of the linked page to find the hotlines and toll-free numbers)
Ohio Department of Taxation, opens a new window - State Tax information and forms for Individuals, Business and Tax Professionals. For questions about state taxes call the Ohio Department of Taxation at 1.800.282.1780. State of Ohio tax forms can also be requested by calling 1.800.282.1782.
City of Canton Income Tax Department, opens a new window - Here you will be able to find Personal and Corporate Yearly Forms; FAQ's. For questions about Canton city taxes contact the City of Canton Income Tax Department at 330.430.7900.
Other Ohio Cities Income Tax Forms, opens a new window - Find links to income tax forms for other Ohio cities.
Prior Years Federal IRS Forms, Instructions and Publications, opens a new window , opens a new window - Find forms from previous years.
Other State Tax Forms Page -, opens a new window Find tax forms and information for other states.
Tax Help - TurboTax, opens a new window - Tax Help subjects put out by TurboTax to help answer your questions.
Directory of Federal Tax Return Preparers with Credentials and Select Qualifications - Find a tax preparer in your area with professional credentials that are recognized by the IRS or who hold an Annual Filing Season Program Record of Completion.
Tax Assistance Materials
Tax Help Materials
Sign Up for our eNewsletter
Stay up-to-date with all library news and events by signing up for our eNewsletter.